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Let care workers take photos and videos on a visit as proof of the care given (for example an outing to the park), and to capture receipts for invoicing later.

In Review

Take photos and videos during visits

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Let care workers attach shopping receipts to a visit, so purchases made for a client are recorded and easy to find later.

Add shopping receipts to a visit

It would be helpful to be able to record client consents on the app

Make care plans and risk assessments more detailed and specific to each client’s health conditions, instead of using generic templates. For example, add a dropdown of common health conditions to choose from when building a care plan, so important needs are not missed.

More detailed care plans and risk assessments

Care workers upload and manage their own documents during onboarding, with built-in validation and expiry tracking, putting an end to the endless email back-and-forth between office staff and caregivers. A care worker stays unavailable for scheduling until every required document is uploaded, confirmed, and valid, so only fully compliant workers can be assigned visits. Onboarding becomes self-service, accurate, and audit-ready, even across hundreds of care workers.

Care Worker Self-Onboarding

Let care workers request holidays from the app, and give the office a dashboard to see and manage holiday across the team.

Request holidays and track them on a dashboard

Send real-time push notifications to the mobile app even when it is closed, for example for schedule changes and new messages in the communication log.

Push notifications MobileAPP

adding a flexible "Every [ X ] Days" selector to our eMAR scheduling system. This allows care managers to easily schedule medications that run on rolling intervals (e.g., every 2 days, every 3 days) rather than fixed days of the week.

eMAR: "Every X Days" Interval Scheduling

Send a push notification to carers phone and show by highlighting section of care plan when a section is updated so carers can go straight to the update

Care Plan and Risk Assessment Updates

Show events such as training sessions in the care worker’s rota on the app, so staff know when and where they need to be.

Show events like training in the app rota

Make it easy to set up a run (a route of visits) and assign it to another care worker, so rounds can be planned and handed over quickly.

Planned

Set up and assign runs

Let agencies download visit reports as PDFs in bulk, instead of saving them one by one.

Download visit reports as PDF in bulk

Add an approve-and-sign button to care plans and risk assessments, like the way policies are approved today. This gives a clear record of who reviewed and approved each document, and when.

E-signatures on care plans and risk assessments

Care workers can now speak their notes in any language instead of typing them, and AI translates, cleans up, and restructures them into a professional care note, freeing up more time for the client.

AI Note-Taking on the Mobile App

Upload a paper assessment or record your conversation with a client, and AI will automatically pre-fill the relevant care plan sections, making it much quicker to build a complete, accurate plan.

AI Recording Into a Care Plan

Keep a running count of each client’s medication stock in the app, so staff always know how much is left. This makes reordering easier and helps with reporting stock levels for insurance.

Medication stock tracking

We are introducing structured reason tags for missed medications, allowing carers to log the exact cause such as refused, hospitalised, or out of stock with a single tap alongside their regular notes. This new reporting automatically feeds into your compliance dashboard, giving care coordinators instant visibility into risk trends, automated risk pattern detection, and clear evidence of follow-up actions taken

Completed

More reason options when medication is not taken

Set automatic review reminders at the frequency you choose (3 months, 6 months, yearly or every 2 years) so you always have proof your care plans and risk assessments are kept up to date. Mark each section as reviewed with a date stamp, and the system schedules the next review automatically. Every previous version is stored in the system, so you keep a full track record of how each care plan and risk assessment has evolved over time. Overdue reviews are flagged for you, and you can download any individual version or the complete history as a PDF whenever an inspector needs it.

Care Plan & Risk Assessment Review

Give yourself a clear view of how compliant the business is at any moment, built around the five key questions every CQC inspection is based on: Safe, Effective, Caring, Responsive and Well-led. Each area gets a colour rating based on your live data, so you can instantly see where you're on track and where you need to act.

Compliance Dashboard

Allow care workers to view their rota further into the future, for example 3 to 4 weeks ahead instead of the current 2 weeks. Other care systems already offer this.

Let care workers see their rota 6 months ahead

Let teams save a client’s schedule as a draft, and let more than one person edit the same schedule at once without the app crashing. This is a big pain point today when several people work on the rota together.

Schedule Audit History

We're building Permissions, a new way to control exactly who on your team can view or edit each client's care plans, assessments, and records. Office staff will still see every client profile by default, but you'll be able to fine-tune access per person, whether that's opening view or edit rights for one specific client or granting blanket access to everyone at once. It's built to meet the DSCR standard, which requires providers to set clear, auditable controls over who can create, view, and edit care records.

Advanced Permissions

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Let’s build the best all-in-one home care platform, together.Team OnCare

Let’s build the best all-in-one home care platform, together.